4g92 Privacy Policy

At 4g92, we respect the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights as a user of our Malaysia platform.

Updated in 2026. Please read carefully to understand how your data is processed.

What Information Does 4g92 Collect?

4g92 collects several types of information to deliver the best user experience and comply with legal requirements:

  • Account Information: During registration, we collect your name, email address, phone number, and other identifying details for account verification.
  • Device & Browser Information: We collect data such as device type, operating system, IP address, browser type, and language settings to optimise your platform experience.
  • Local Payment Information: Transaction and payment data, including MYR payments via Touch 'n Go, Maybank2U, and FPX, are recorded to process deposits and withdrawals.
  • Cookies & Tracking Technologies: We use cookies to identify user sessions, manage preferences, and improve website functionality.
  • Usage Data & Activity: We record how you interact with the site to analyse usage patterns and improve our services.

How Does 4g92 Use Your Information?

We use the data we collect for the following purposes:

  • Processing your registration, verification, and account management.
  • Processing financial transactions securely and efficiently.
  • Enhancing platform usability based on usage data.
  • Providing responsive and dedicated customer support.
  • Fulfilling legal obligations and regulatory requirements applicable in Malaysia.
  • Sending you promotional offers and important updates with your consent.

How Are Cookies and Tracking Technologies Used?

Cookies are small files stored on your device that help us recognise you and remember your preferences. 4g92 uses cookies to:

  • Managing login sessions and security.
  • Enabling smooth navigation and a personalised experience.
  • Analysing website traffic for continuous improvement.

You can manage cookie usage through your web browser settings, though some essential site functions may be affected if cookies are disabled.

Information Storage & Security

4g92 takes appropriate technical, organisational, and physical security measures to protect your personal information from unauthorised access, loss, disclosure, or alteration.

Your data is retained only for as long as necessary for the purpose it was collected, or as required by law. We use secure servers with encryption and strict access controls to safeguard your data.

While we strive to apply the best security practices, no digital system can guarantee 100% security. We therefore encourage you to take care in protecting your own account information.

Is Your Information Shared with Third Parties?

4g92 does not sell your personal information to third parties. However, your information may be shared with:

  • Payment service providers to process financial transactions.
  • Technology providers to ensure smooth platform operations.
  • Authorities where required by law or for fraud prevention purposes.

All third parties are bound by strict data confidentiality agreements and may only use your information for the purposes specified.

What Are Your Rights Regarding Personal Data?

You have the following rights regarding your personal information handled by 4g92:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You may request corrections if any of your information is inaccurate or incomplete.
  • Deletion: Under certain circumstances, you may request the deletion of your personal information, subject to legal requirements or any ongoing transactions.
  • Exclusions & Limits: You may request that we stop using your information for marketing or promotional purposes.

User rights requests can be submitted via our support email at [email protected]. We are committed to responding within a reasonable timeframe in accordance with Malaysian law.

What If This Privacy Policy Changes?

4g92 reserves the right to update this Privacy Policy from time to time to comply with the latest legislation and improve data protection. Any changes will be reflected on this page with a clear update date.

We recommend reviewing this Privacy Policy page periodically to stay informed about how your information is used. Your continued use of the platform following any changes constitutes your acceptance of the updated Privacy Policy.

Data Security & Contact Us

The security of your information is our top priority. We employ a range of advanced security technologies, including SSL encryption, to ensure all data is transmitted and stored safely.

For enquiries about this Privacy Policy or to raise any data protection concerns, please contact our support team at [email protected]. We are committed to providing prompt and responsible responses.

Bahasa Melayu